Refund policy

Return & Refund Policy

All sales are final. Due to the handmade and made-to-order nature of our press-on nail sets, we do not accept returns, exchanges, or cancellations, and we do not offer refunds once an order has been placed.

Each set is carefully handmade and inspected before being packaged and shipped. Because our products are made specifically for each order, we are unable to accept returned nail sets for resale.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive an incorrect item, please contact us within 48 hours of delivery at QFBNails@gmail.com.with your order number and clear photos of the item and packaging.

If the issue is determined to be an error on our part or damage that occurred during shipping, we will work with you to provide an appropriate resolution, which may include a replacement.

Please note that we cannot be held responsible for damage caused by improper application, removal, misuse, or failure to follow the provided application and care instructions.

Sizing

Customers are responsible for selecting the correct nail sizes when placing an order. We strongly recommend using our sizing kit before ordering your first set.

Incorrect sizing does not qualify for a return, exchange, or refund.

By placing an order, you acknowledge and agree to this Return & Refund Policy.